Entry eligibility
Check the conditions for reaching a tier and who qualifies.
Infinity's membership page explains how to assess tiers and plans. It does not announce active VIP levels or guaranteed benefits. Consider eligibility, costs and exit conditions alongside a membership label.

VIP or premium is a label rather than a defined entitlement by itself. Benefits, applicability and conditions need written explanation. The same label can mean different things across arrangements.
Membership costs can extend beyond a direct fee. Compare any required usage or activity with your own limits. Maintaining a tier does not justify unnecessary spending.
Understand rule changes, expiry and leaving conditions in advance. When benefits start and end, and how incomplete requirements are treated, are separate questions. Keep a record of the applicable version.
These are evaluation topics rather than a list of actual packages.
| Aspect | Main point | Condition |
|---|---|---|
| Tier name | May identify a category or label. | The label does not assure personal service or rewards. |
| Included benefits | Written conditions should define what applies and when. | General promotional wording does not prove an entitlement. |
| Retention conditions | Period and required actions need separate attention. | Eligibility should not be maintained by exceeding personal limits. |
Establish what the tier label means.
Separate eligibility from costs.
Compare the arrangement with needs and limits.
Reconsider when circumstances change.
Write to [email protected] and identify the affected page.
Find guidance by access, device or information issue.
Base your decision on need and applicability rather than the appeal of a label.