Eligibility conditions
Identify who qualifies and whether an existing relationship is required.
Put offer conditions first
This Infinity page explains how to understand promotion and plan conditions. It does not announce an active offer or promise a reward. Read eligibility, costs and limits together before considering a proposal.
Full conditions matter more than a headline amount
A headline amount does not explain a whole proposal. Eligibility, timing and required actions can change its meaning. Pause if a headline conflicts with the full conditions.
Accepting a benefit can involve costs or future obligations. Spending beyond your needs to obtain it makes that cost central to the decision. Keep your normal limits first.
Conditions can change even under the same offer name. An old image or forwarded message does not establish current validity. Check the date and scope of the actual terms.
Three ways to examine a proposal
These are examples of condition types rather than available promotions.
Three stages of a decision
Urgent wording does not reduce the need to read full conditions.
Identify the proposal
Match its name, date and source.
Assess obligations
Identify your costs, time and required actions.
Compare with limits
Decline if participation would exceed your limits.
Important details in the small print
- Region
- Whether the proposal applies to your circumstances.
- Validity
- Start, end and time zone.
- Exclusions
- Actions or subjects that do not qualify.
- Combination
- Rules on combining benefits.
Check the wording of conditions
| Topic | Explanation |
|---|---|
| Up to | A ceiling rather than an amount everyone receives. |
| Eligible | Specified conditions need to be satisfied. |
| Optional | Distinguish a choice from a mandatory requirement. |
| Expiry | Read what happens after the specified time. |
Offer questions
Avoid deciding from an amount without its full conditions.
Is an active bonus listed here?
No; this page explains how to interpret conditions.
Is a larger headline always better?
Costs, eligibility and obligations must also be understood.
Does free exclude every cost?
Read the precise scope of the word and the remaining conditions.
What if terms are unclear?
Do not proceed on an assumption before obtaining clarification.
Contact with a specific question
Email correspondence
Write to [email protected] and identify the affected page.
Help topics
Find guidance by access, device or information issue.
Judge by your own needs
There is no need to increase normal money or time limits for a proposal.